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Excellence Awards 2021 – Shortlist announced

This year I am proud to again be on the judging panel for the 6th ITAM Review Excellence Awards, an award that celebrates the achievements of true pioneers in the ITAM sector. These independent awards honour ITAM professionals, teams, service providers, technology vendors, and specialists who are bringing valuable and…

DIGIT Cloud First IT Conference 2021

Cloud First 2021 is an online digital conference presented by DIGIT, the largest independent technical community in Scotland. Kylie did a presentation and Q&A session on managing cloud services through their lifecycle. 2020 witnessed an accelerated shift to Cloud-based services, driven by lockdown restrictions and a rapid requirement to support large-scale remote working…

ITAM Forum Logo

ITAM FORUM – a new global trade body for the ITAM Industry

We are very pleased to support, in our own small way, a new global trade body for the IT Asset Industry – the ITAM Forum. It’s a non-profit membership organisation, led by ITAM professionals for ITAM professionals and has two key aims: 1) to elevate the position of ITAM by…

The PC is dead, long live the PC!

Principal consultant Kylie Fowler collaborated recently with fellow BCS SM-ITAM Specialist Group committee members, Richard Josey CITP MBCS, Lead Service Management Solution Architect at AFJ Solutions, and David Norfolk CITP MBCS, Analyst at Bloor Research on an article published by BCS in their monthly magazine, ITNow. In the article they…

The Software Request Process – What Does Good Look Like?

Have you ever wondered whether all those things the ‘experts’ tell you to do to achieve effective ITAM actually work? Do you really need to do all of it? Or can we focus on one or two things and we’ll find the rest will follow? Well, here at ITAM Intelligence…

ITAM Accelerate is here!

ITAM Accelerate, our new advanced ITAM Training platform, provides best-in-class ITAM process training. Read the back story here!

BCS SM-ITAM Conference 2020

You won’t be surprised to hear that the BCS SM-ITAM conference was a virtual event this year! Claire Agutter did a fantastic keynote, discussing some of the lessons learned during the Covid-19 crisis and how digital services and effective service management help organisations weather the storm. Given that we were…

Target operating model via the medium of cake!

Our principal consultant, Kylie Fowler, is a regular on the popular ITAM Review Radio Show, and this month the team were discussing target operating models (TOM), which is a topic close to our hearts! If you want to discover why you might liken a TOM to a Battenberg cake, then…

ITAM Professional of the year award

Well, what a surprise! I was lured to Dublin to present at the ITAMOrg Conference, and won a prize! It was lovely to be awarded the ITAM Professional of the Year award, and I’m looking forward to handing over the accolade at next year’s conference. You can read the transcript…

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